Make a difference in customer service and fulfill the commitment to bring to the community quality products and thoughtful after-sales service when using the service at Good Plugin.

Support and add value to customers when using Good Plugin’s products.

Audience: Customers who have purchased products at Good Plugin system

• Product is distributed by Good Plugin system.
• Products with technical defects confirmed by Manufacturer/Suppliers.
• Product cannot work or lacks features due to lack of template, license.

• The product is not compatible with the customer’s website, server or environment.
• Customers make changes to the source code of the original product.
• The product is not used according to the instructions and purposes of the manufacturer.
• Bought but changed and don’t want to use anymore.
• Not applicable for Gold MemberShip package

1. Go to the orders section of your account page Here!
2. Select the order you want to return
3. There are 2 cases here including : Returning an entire order or Returning products in an order. You can choose to exchange 1  whole order or choose 1 or more products in that order
4. Indicate the reason you want to return and exchange pictures of the product.
5. The lead time will be 1-3 working days (Good plugin will reply your request as soon as possible)
6. Good Plugin will refund or give you 1 discount code equal to the amount of product you want to refund
7. Not applicable for Gold Member Ship package